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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Samantha Boyette

Samantha Boyette

April 24, 2025

5  out of  5
rating by Samantha Boyette
"I was with a different agent with State Farm and after having a brief discussion with Cassie about an auto accident I was in and how the claim was being handled I quickly realized I was with the wrong agent as Cassie not only was willing to speak to the auto body shop but the claim department where my other agent didn’t want to. Within 48 hours of moving to Cassie she had spoken to the adjuster and the body shop and my car that had over $27k damage and at 78% of value was finally totaled. Cassie also looked over our home owner policy, auto policy, and trailer policy and identified areas of savings and areas that were incorrect that could have been a huge error if we had a home claim. Cassie is knowledgeable and customer service oriented which has been amazing to have. If you are looking for an agent, look no further than Cassie."
We responded:
"Thank you for the review Samantha! I’m glad Cassie was able to assist. We look forward working with you in the future."
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Yvonne Garza

April 23, 2025

5  out of  5
rating by Yvonne Garza
"I just started with State Farm very recently and wanted to share how appreciative I've been with them reaching out, reassuring me on anything I may need and offers that are available in the mail or online. Very friendly and look forward to this new relationship! 😊 Thank you Vanessa and Jeff!"
We responded:
"Thank you Yvonne! We are thankful for the opportunity to be your agency and good neighbors!"
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Candice Marendt

April 21, 2025

5  out of  5
rating by Candice Marendt
"There are actual people you can talk with! Great customer service"
We responded:
"Thanks Candice! We are actual people and love helping with insurance and financial services. We appreciate your review!"
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Mark Wall

April 19, 2025

5  out of  5
rating by Mark Wall
"Jeff has helped me and my family with our insurance needs for years. I would recommend him to anyone for all insurance needs. Professional in every way describes Jeff and his team. Call him today, you will appreciate the recommendation."
We responded:
"Mark, it has been a pleasure getting to know you and your family. We are excited to be able to provide your home and auto insurance as well as life insurance. We appreciate the review and look forward to working with you in the future!"
Profile photo of Hepzibah Hoffman-Rogers

Hepzibah Hoffman-Rogers

April 18, 2025

5  out of  5
rating by Hepzibah Hoffman-Rogers
"I have been astonished by how good the service has been! Everyone on the team has been very happy to take time to help me in a variety of ways I use Jeff Valler for both business and personal insurance. They are awesome!"
We responded:
"Hapzibah, thank you for taking the time to leave us a review and share your thoughts. We appreciate your and the opportunity to be your State Farm agency. We look forward to working with you."
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London Juarez

April 15, 2025

5  out of  5
rating by London Juarez
"I had trouble for months online but finally spoke to a live agent and she was the most helpful. I also got an amazing deal on my full coverage and life insurance deal"
We responded:
"We appreciate your review London! We are excited to know you had a great experience with our State Farm office. We are here to help life go right."
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yuberkis faneite

April 14, 2025

5  out of  5
rating by yuberkis faneite
"It’s Always a good experience, having Patricia following up with my transactions, and always being so polite and sweet I appreciated her kindness offering me her support and understanding. That’s a huge help when we have a pretty busy schedule life!… thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alyssa Morrow

April 14, 2025

5  out of  5
rating by Alyssa Morrow
"Cassie with Jeff Valler State Farm is amazing!! Super friendly and helpful!! Someone always calls you back if you leave a message. I’m pretty new to having my own insurance policy and Jeff Valler and his team have made this process super easy for me and always answer any questions that I may have!!"
We responded:
"Thank you for the review Alyssa! You are correct, Cassie is amazing. We are happy to have her on our team. We look forward to working with you in the future."
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Rosa Ituarte

April 14, 2025

5  out of  5
rating by Rosa Ituarte
"We’ve been with Jeff since 2021 and have never considered switching. We have our auto, home, and life insurance here, and they’re always so helpful when we have questions. Vanessa is particularly great at helping us out. But Jeff and the rest of his team are awesome too! 10/10 :)"
We responded:
"Rosa, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sarah Escoto

April 11, 2025

5  out of  5
rating by Sarah Escoto
"This is the best State Farm in town!! Vanessa has gone above and beyond to help us with all of our needs. Super reasonable prices and amazing coverage. Make sure you ask for Vanessa she’s the best!! 🥳"
We responded:
"Thank you for the review Sarah! You are correct, Vanessa is the best!"
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Francisco Vazquez

March 13, 2025

5  out of  5
rating by Francisco Vazquez
"Excelente servicio muy contento de estar con ustedes Vanesa tiene un exelente servicio al cliente"
We responded:
"Muchas gracias Francisco. Apreciamos mucho su comentario y la oportunidad de ser su agencia. "
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CannFam4 daddjonkota

March 3, 2025

5  out of  5
rating by CannFam4 daddjonkota
"I'm very happy with my coverage and my rate on my autos (3) and renters. Jeff and his staff are very knowledgeable and helpful if I have any questions. And will use them for any other insurance needs i may have. Jeff even helped me with an IRA Rollover. I'd highly recommend them. Thank you 😊"
We responded:
"Thank you Jason for the review! We are excited to have you as part of our State Farm family and look forward to helping protect what is most important to you."
Profile photo of Katheryne Zuñiga

Katheryne Zuñiga

February 9, 2025

5  out of  5
rating by Katheryne Zuñiga
"Excelente servicio."
We responded:
"Muchas gracias por el comentario y por escogernos comp tu compania seguro"
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Cinthia Ram

November 21, 2024

5  out of  5
rating by Cinthia Ram
"Best State Farm staff!!! Thank you everyone there! Vanessa, Jeff Betty! Good prices and they’re always helpful and quick to respond to any questions or things I need."
We responded:
"Thank you Cinthia! We appreciate the opportunity to be your agency and your kind words."
Profile photo of Jim Bown

Jim Bown

October 12, 2024

5  out of  5
rating by Jim Bown
"I met with Alexus T. and in less than an hours time I said Goodbye to Flow & Jamie & HELLO to Jake for my Home & Auto Policies! It was our first face to face meeting & right off, she made me feel like a valued long term customer. Need insurance, Valler Insurance Agency Inc. in Rio Rancho, NM is the place to go. 👍👍"
We responded:
"Thanks for the kind words Jim! Alexus is awesome! We are happy to be your Good Neighbors!"
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Patricia Bolliger

September 14, 2024

5  out of  5
rating by Patricia Bolliger
"Beth has given me incredible customer service while dealing with a car accident. After my experience, I fully trust this company to take care of all of my insurance needs. Car and house insurance through Jeff Valler State Farm for life!!"
We responded:
"Thanks Trish! You are correct, Beth is a rockstar! We are glad we were able to help with this terrible situation and happy everything is going to end up well."
Profile photo of Kasi Lajeunesse

Kasi Lajeunesse

September 4, 2024

5  out of  5
rating by Kasi Lajeunesse
"Each time I work with someone, everyone is kind and professional, make quick work of what I need and provide a pleasant experience which ends with all needs met and any questions answered."
We responded:
"Thanks Kasi, our goal is to provide the best experience in the insurance industry. We appreciate you and the opportunity to be your agency."
Profile photo of Raul Mata

Raul Mata

August 15, 2024

5  out of  5
rating by Raul Mata
"I am currently insured through State Farm and it’s all thanks to Vanessa. She is professional, bilingual and very knowledgeable. Any question you have, she has an answer. If you go into to this office make sure you ask for Vanessa!"
We responded:
"Vanessa is a rock star! We are lucky to have Vanessa as part of our team and you as a policyholder. Thank you for your support!"
Profile photo of Martha Mata

Martha Mata

August 14, 2024

5  out of  5
rating by Martha Mata
"La mejor agencia que hemos tenido. El agente Jeff es muy atento y también sus trabajadoras. Estamos muy contentos."
We responded:
"Thank you Martha! We appreciate the opportunity to be your agency."
Profile photo of Carly Ricks

Carly Ricks

August 14, 2024

5  out of  5
rating by Carly Ricks
"Great customer service and reasonable prices."
We responded:
"Thanks Carly! We appreciate the review!"
Profile photo of Sylvia Rae

Sylvia Rae

August 12, 2024

5  out of  5
rating by Sylvia Rae
"I am 78 and have worked with the public my entire life but I have never dealt with any kind of insurance. The Jeff Valler company - Alexus - my agent was so incredibly helpful. She explained things in layman's terms and always had an answer my questions. We are so very happy and thankful to find this company. They get a 20 star from us. 5 is not good enough."
We responded:
"Thank you Sylvia! We appreciate the opportunity to be your agency and we are glad you are happy with the service we provide. We look forward to working with you and getting to know you even better."
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mari mata

July 16, 2024

5  out of  5
rating by mari mata
"Vanessa service was great!"
We responded:
"Thank you for the feedback Mari! You are correct, Vanessa is great!"
Profile photo of Aaron Manzanares (Del Rio Signs)

Aaron Manzanares (Del Rio Signs)

June 27, 2024

5  out of  5
rating by Aaron Manzanares (Del Rio Signs)
"Jeff Valler and his team are great! They are ALWAYS available when i need them! To say they go above and beyond is an understatement. They have taken care of all my insurance needs. Highly recommended!"
We responded:
"Thank you Aaron, we are thankful for your business and appreciate the positive feedback."
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Bryn Reid

June 18, 2024

5  out of  5
rating by Bryn Reid
"Jeff and his team are amazing! World class service and client experience."
We responded:
"Thanks Bryn! We are excited to work with you and thankful to be your agency."
Profile photo of Infinity Builders

Infinity Builders

April 28, 2024

5  out of  5
rating by Infinity Builders
"I highly recommend Jeff and his staff"
We responded:
"Thank you for the review! We work hard to provide top notch service and coverage."